The RSU Citizen’s Charter is a product of collaborative efforts of the Top Management and other key officials which include the Campus Directors, Deans, Directors, and Unit Heads. It contains the list of frontline services offered in the respective offices, the step by step process in availing the service, corresponding fee if applicable, the allocated time for the transaction, and the persons responsible in the provision of services. It is the University’s commitment to provide efficient and highest quality of services to the clients while also ensuring transparency and right to information.